Offer
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At The Country Outfitters, we would like to make your online shopping experience as awesome and simple as possible.
We offer a flat rate of $15 for express postage for all orders under $250 within Australia.
Your order will be dispatched within 24 hours of placement.
We also offer FREE In Store click and collect if you live locally.
RETURNS AND EXCHANGES
Returns Policy
We want you to love your purchase. If it's not quite right, we're here to help.
Returns
Full-priced items may be returned within 28 days of receiving your order for a refund, exchange or store credit.
Items purchased using a promotional or discount code or during a storewide sale, are eligible for exchange or store credit only.
Final Sale items cannot be returned or exchanged.
Non-Returnable Items
For hygiene and WHS reasons, earrings, underwear, and hair accessories are not eligible for return, refund, or exchange.
Please choose carefully when purchasing these items..
Return Conditions
To be eligible for a return, items must be:
- Unworn, unwashed and in original condition.
- Returned with all original tags attached.
- Free from marks, stains, pet hair, fragrances, or any signs of wear.
Items that do not meet these conditions may be returned to you.
How to Return
To start a return, simply lodge your request through our online Returns Portal before sending your item back.
Once your return has been received and inspected, we'll process your refund, exchange or store credit.
Please note that return postage costs are the responsibility of the customer unless the item is faulty or sent in error.
At The Country Outfitters, we would like to make your online shopping experience as awesome and simple as possible.
We offer a flat rate of $15 for express postage for all orders under $250 within Australia.
Your order will be dispatched within 24 hours of placement.
We also offer FREE In Store click and collect if you live locally.
RETURNS AND EXCHANGES
Returns Policy
We want you to love your purchase. If it's not quite right, we're here to help.
Returns
Full-priced items may be returned within 28 days of receiving your order for a refund, exchange or store credit.
Items purchased using a promotional or discount code or during a storewide sale, are eligible for exchange or store credit only.
Final Sale items cannot be returned or exchanged.
Non-Returnable Items
For hygiene and WHS reasons, earrings, underwear, and hair accessories are not eligible for return, refund, or exchange.
Please choose carefully when purchasing these items..
Return Conditions
To be eligible for a return, items must be:
- Unworn, unwashed and in original condition.
- Returned with all original tags attached.
- Free from marks, stains, pet hair, fragrances, or any signs of wear.
Items that do not meet these conditions may be returned to you.
How to Return
To start a return, simply lodge your request through our online Returns Portal before sending your item back.
Once your return has been received and inspected, we'll process your refund, exchange or store credit.
Please note that return postage costs are the responsibility of the customer unless the item is faulty or sent in error.